Account Director (Corporate Communications)

London 

Circa £65,000

An exciting creative communications agency specialising in brand, digital, sustainability and corporate reporting is looking for an Account Director to join their Client Services team. This agency works with ambitious listed and private companies across multiple sectors to solve their communication challenges, using creative insights and powerful ideas. They are experts at developing brands with purpose, sustainability strategies, online communication and corporate reporting, building long-term value for their clients. 

As Account Director, you’ll be responsible for… 

• Leading your team in the delivery of a wide range of projects, proactively driving projects forward and facilitating collaboration. 

• Leading a client team comprising of client services and creatives, working closely with resourcing and finance to ensure delivery on time and on budget. 

• Leading client meetings and briefing internal team members on expectations/requirements. 

• Servicing multi-channel accounts - working with a digital project manager when needed. 

• Building and owning client relationships based on trust and mutual respect. 

• Developing an in-depth knowledge of the clients’ business. 

• Supporting in developing and understanding client comms objectives and comms plans. 

• Understanding the importance of strong risk management, being able to spot potential pitfalls and advise accordingly with a focus on solutions. 

• Providing strong vision and leadership with the team, with partners and, above all, with clients. 

• Interrogating client briefs, using initiative, business acumen and having the confidence to challenge clients where necessary. 

• Guiding, training and mentoring the junior members of the team, acting as a positive role model at all times. 

• Ensuring all project management processes, and quality assurance are implemented throughout all projects. 

• Creating and proactively managing project schedules. 

• Creating scopes of work and reviewing throughout the project to ensure alignment with client needs. Issuing timely and accurate project documentation such as costing sheets, contact reports, schedules, SoWs, estimates, invoicing schedules, and invoices. 

• Managing resource effectively against schedules and workloads, ensuring all work is delivered on time. 

• Ensuring financial processes are followed, and having full commercial responsibility and financial accountability for your accounts. 

• Creating presentations for new business proposals and being comfortable presenting as part of a team.

• Developing relationships with clients and actively identifying and pursuing organic growth opportunities to deliver against revenue targets. 

• Being confident developing and delivering pitches - with a good track record of winning them. 

• Having a good knowledge of digital – including content creation and development. 

• Working closely with a Senior Account/Project manager on a Daily basis – on SLA’s and regular client comms – keeping clients up to date on progress and pipeline delivery. 

• Monitoring project board (Trello/Confluence) and progress of tickets. 

• Leading client presentations/pitches/kick offs and creative. Being able to create/contribute to presentation decks to support this. 

• Supporting the Digital Director in leading the client through complex digital projects and directing the consultancy, content, project management, creative and development teams. 

• Managing client expectations/ambitions and balancing these with the practical business and commercial needs of the agency. 

• Negotiating sensitively with challenging clients

To be right for this role, you must be a positive, collaborative and energetic personality who is passionate about corporate communications, with a strong understanding of the latest reporting regulations and best practice trends. If you’re looking for a role where you’ll be responsible for leading a variety of exciting accounts and working alongside a fun, collaborative and supportive team then don’t miss out on this opportunity. APPLY NOW by sharing your CV. 

harriet@humans.london

Account Manager (Corporate Communications)

London 

£35,000 - £45,000

An exciting creative communications agency specialising in brand, digital, sustainability and corporate reporting is looking for an Account Manager to join the team. This agency works with ambitious listed and private companies across multiple sectors to solve their communication challenges, using creative insights and powerful ideas. They are experts at developing brands with purpose, sustainability strategies, online communication and corporate reporting, building long-term value for their clients. 

As Account Manager, you’ll be responsible for… 

• Working with an Account Director, you will scope and plan projects: create proposals, statements of work and project plans; including estimating, tracking and updating documentation through the project life cycle. 

• Ensuring that projects are delivered on time and within budget. 

• Taking ownership of smaller client projects and associated deliverables. 

• Developing long-term relationships with clients. 

• Mobilising the project team (attending kick-offs and contributing to internal resourcing processes). Actively planning time on projects in line with budgets and booking resources via the Operations Director. 

• Facilitating collaboration within internal teams, including setting up meetings and confirming actions. 

• Checking amends and copy capture of typeset proofs. 

• Defining responsibilities and allocation of tasks with the project team. 

• Identifying, managing and monitoring project risks, issues and assumptions. 

• Providing effective client communication through the course of the project delivery. 

• Being a strong collaborator and negotiator through the project. 

• Acknowledging all client requests in a timely fashion, considering appropriate response with the wider team (as needed). 

• Communicating project requirements clearly to ensure clarity and unity amongst the team. 

• Weekly status reporting to both internal and external stakeholders.

• Tracking the project actual time and expenses incurred. 

• Accurate understanding of revenue forecast across all your projects to help the Account Directors accurately complete the financial forecast.  

• Keeping a close eye on your projects ensuring that you’re aware of all activity and approvals. 

• Having the ability to juggle multiple projects and manage and prioritise your time. 

• Quality assurance – Account Managers are responsible for making sure the right resources have reviewed and signed off work before it is sent to the client. 

• Managing clear client feedback, team comms and implementation. 

• Obtaining client sign-off on key project deliverables.

To be right for this role, you must be a positive, collaborative and energetic personality who is passionate about corporate communications. If you’re looking for a role where you’ll be responsible for leading a variety of exciting accounts and working alongside a fun, collaborative and supportive team then don’t miss out on this opportunity. APPLY NOW by sharing your CV. 

harriet@humans.london

Account Manager (Experiential)

London 

Circa £36,000 (6 month FTC > perm)

An incredible London based experiential agency is looking for an Account Manager to join their team. This agency really encourages brands to totally re-think the role of experiential marketing and is delivering a variety of brand experiences, festival activations and roadshows for a range of leading brands right now. They also have such a fantastic, fun and supportive culture so overall an amazing opportunity.

As Account Manager, you’ll be responsible for…

• Building and maintaining strong relationships with your clients

• Managing the delivery of brand experiences, festival activations and roadshows, ensuring your clients are kept up to date and delighted throughout the process

• Coordinating project timings and budgets with all relevant agency personnel, providing your clients with timeline and budget updates

• Leading and participating in client meetings

• Effectively presenting agency work and proposals to clients

• Checking and approving creative/production materials with your clients

• Displaying a strong curiosity in experiential and a willingness to push thinking in new directions

• Providing client reporting and results analysis

• Tracking agency and vendor costs to help ensure profitability

• Handling all paperwork associated with your accounts

To be right for this role, you must be a positive, collaborative and energetic personality who is passionate about experiential and keen to help those around you develop. If you’re looking for a role where you’ll be responsible for leading a variety of exciting accounts and delivering stunning activations then don’t miss out on this opportunity. APPLY NOW by sharing your CV. 

harriet@humans.london

Senior Production Manager

London 

£55,000 - £60,000

One of the most exciting culture-first experiential agencies is looking for a Senior Production Manager to join their team. They’re super-international, producing events and experiences all over the globe for the worlds' most famous brands, from immersive experiences to conferences, pop ups, launches, live events etc. Culture is super important to this agency - they have an incredible, collaborative, no-ego vibe and offer an endless range of benefits and flexible working. 

As Senior Production Manager you’ll have the opportunity to join a strong and supportive team, and will be responsible for…

• Providing senior production support across a variety of experiential events and activations in the UK and internationally.

• Developing and managing detailed production budgets for the build and logistical aspects of medium to large-scale projects.

• Negotiating with production suppliers and devising production solutions in order to maximise client value and agency profitability.

• Developing complex production briefs, working closely with creative teams and producers to build out and refine ideas.

• Sourcing and evaluating venues and locations, generating recce reports.

• Development of detailed feasibility studies, production methodologies and proposals.

• Ability to read, edit and develop detailed CAD plans.

• Managing the creation of all relevant production compliance documentation and materials.

• Owning the end-to-end production process to ensure effective delivery; on time, on budget and exceeding client expectations.

• On site production management – leading delivery on-site and managing on-site teams.

• Supporting new business pitches and planning.

• Reporting into the Head of Creative Production

To be right for this role, you must be… 

• Happy to be client facing 

• Results focussed

• Confident and presentable

• Organised and methodical 

• Strategic & analytic 

• Have a solid production knowledge 

If you’re looking for a role where you’ll work alongside bright, positive and genuine personalities to deliver stand-out, stunning events and experiences, then don’t miss out on this opportunity. APPLY NOW by sharing your CV. 

harriet@humans.london

Junior Producer

London

£28,000 - £30,000

One of the most exciting culture-first experiential agencies is looking for a Junior Producer to join their team. They’re super-international, producing events and experiences all over the globe for the worlds' most famous brands, from immersive experiences to conferences, pop ups, launches, live events etc. Culture is super important to this agency - they have an incredible, collaborative, no-ego vibe and offer an endless range of benefits and flexible working. 

As Junior Producer, you’ll play a crucial role in the planning, coordination and execution of events from conception to completion. This is a really exciting opportunity for a proactive individual with a passion for events and a desire to grow within the industry. 

Key Responsibilities: 

• Assist in the development and implementation of event concepts 

• Collaborate with the production team to manage logistics, timelines and budgets

• Liaise with vendors, suppliers and venues 

• Support onsite event management, ensuring events run smoothly and exceed clients’ expectations 

• Contribute to post-event evaluations to spot opportunities for future improvement 

• Stay updated on industry trends and best practices 

Requirements:

• Strong organisational and time-management skills 

• Ability to multitask and prioritise effectively 

• Excellent communication and interpersonal skills 

• Ability to work well within a team as well as independently 

• Passionate about events and a desire to learn 

If you’re looking for a role with the opportunity to learn from bright, positive and genuine personalities, helping to deliver stand-out, stunning events and experiences, then don’t miss out on this opportunity. APPLY NOW and share your CV. 

harriet@humans.london

Account Executive / Senior Account Executive

Central London

Up to £28,000

A fantastic, well-established experiential marketing agency that specialises in creating bespoke activations for the entertainment sector is looking for an Account Executive/Senior Account Executive to join the team. This agency has such a great atmosphere, really fun, driven and passionate. They deliver a variety of projects from roadshows to tours, product launches, press events and exhibitions for exciting clients and brands across the film, gaming and TV space.

As Account Executive/Senior Account Executive, you’ll be responsible for assisting on the production and implementation of a range of projects from initial briefing all the way through to completion. You’ll do research for proposals, preparation for pitch documents and put together detailed costing estimates and schedules. You’ll develop logistical plans for events, including location research, transport, travel and accommodation, staffing recruitment, training, bookings, sorting risk assessments, briefing creative teams and remuneration. On top of these tasks, you’ll also attend site visits, event installations, live events and de-rigs, help with kit and transport, liaise with clients and suppliers and put together post event evaluations, reporting results back to the team. With this role, you’ll get involved in a variety of exciting projects; they’re very keen for somebody to join with the eagerness to really get involved and the ambition of becoming an Account Manager.

To be right for this role you must have excellent organisation skills, able to manage multiple projects within very short timescales and willing to get your hands dirty. You must have an enthusiastic attitude, a good understanding of design and art working processes, be proficient in the use of Powerpoint and Excel and have a working knowledge of social media. One of the most important things to this agency is their culture, so you must be the type of person to bring positivity to your role, confident, genuine and passionate about your work. If this sounds like you and you’re keen to join an agency where you’ll experience working with some of the most exciting film, entertainment and gaming brands alongside a fun and supportive team then don’t miss out on this opportunity! Please send your CV through to harriet@humans.london for more info.

Account Manager

London

Up to £38,000

An incredible London based experiential agency is looking to bring a new Account Manager on board. This agency really encourages brands to totally re-think the role of experiential marketing and have been pushing the boundaries for a variety of leading brands. They have such a fantastic, fun and supportive culture so overall an amazing opportunity.  

As Account Manager, you’ll be responsible for delivering a variety of exciting campaigns from festival activations to sporting events, road shows, pop ups and more. Day to day, you’ll be responsible for a variety of tasks from: 

• Building and maintaining strong relationships with clients, making sure they’re kept up to date and delighted throughout the process

• Ensuring projects are delivered on time, to the brief and profitable

• Leading and participating in client meetings

• Effectively presenting agency work and proposals to clients

• Budget management

• Sourcing locations

• Liaising with suppliers  

• Tracking agency and vendor costs to help ensure profitability

To be right for this role, you must have a genuine passion for the experiential industry, be a charismatic team player, results driven with a commitment to delivering high standards. You’ll be highly organised, articulate, level headed and hands-on with a can do approach. You’ll be an engaging personality who promotes a positive, professional atmosphere for the rest of the team. One of the most important things to this agency is their culture, so you must be the type of person to bring positivity to your role, confident, collaborative and passionate about your work. If this sounds like you and you’re keen to join an agency where you’ll experience working across a variety of exciting projects and activations alongside a fun and supportive team then don’t miss out on this opportunity! Please send your CV through to harriet@humans.london for more info.

Digital Marketing Manager

London

£40,000 - £55,000

An incredibly exciting, London-based brand and digital design agency is looking for a Digital Marketing Manager to join the team and lead their digital marketing offering, somebody who is not only capable of amazing ideas and concepts but who puts just as much consideration in the execution of these ideas. This agency has a fantastic range of clients from luxury yachts to super hotel groups, property, retail and charities. They’re really passionate about helping brands find their story and communicate this to the world through breath-taking design, including brand strategy & identity, digital strategy, design & build, content creation and public relations. The culture at this agency is absolutely incredible, they’re super welcoming, supportive, fun and have an amazing family-feel vibe, full of passionate and creative personalities so overall a fantastic opportunity. 

Responsibilities

• Digital Strategy: Working closely with clients and internal teams to develop digital marketing strategies aligned with brand goals and objectives.

• Content Marketing: Develop engaging, top-quality content, including blog posts, social media updates, videos, and other digital assets, to engage and inform target audiences.

• Social Media Management: Manage and grow social media strategies and profiles for clients across various platforms, including content scheduling, community engagement and performance tracking.

• Email Marketing: Develop and execute email marketing campaigns, including creating email content, list segmentation, and performance analysis.

• Paid Advertising: Plan and execute online advertising campaigns across platforms such as Google Ads, Facebook Ads, and Instagram Ads to reach target audiences effectively. This includes budget management, creation of content and monitoring ad performance to get the best return on investment.

• Analytics and Reporting: Monitor, analyse, and report on the performance of digital marketing campaigns using tools like Google Analytics and social media insights which will inform future decisions on campaign strategies.

• Client Communication: Maintain regular communication with clients to provide updates on campaign performance and gather feedback for ongoing improvements.

• Internal Collaboration: Work closely with the internal teams, including designers, developers and client services team, to ensure the strategy is delivered cohesively.

• Stay up to date: Be aware of any emerging digital marketing trends and technologies which could impact strategies.

• Reporting: Provide and present key reports and optimisation strategies on a regular basis to both the internal team and the client.

• KPIs: These would be discussed and agreed on a client by client basis to reach their individual KPIs.

To be right for this role, you must be able to demonstrate the following: 

• Proven experience in social media content creation, supported by a strong portfolio showcasing successful and creative campaigns.

• Proficiency in tools like Adobe Creative Suite (Photoshop, Illustrator, etc.) and video editing software.

• Excellent writing and communication skills, with the ability to adapt tone and style for different social media platforms.

• A robust understanding of social media trends, algorithms, and best practices.

• An ability to work in a fast-paced, dynamic agency environment. 

One of the most important things to this agency is their culture, so you must be a positive person, confident in your abilities, genuine and passionate about your work. If this sounds like you and you’re keen to work with a fantastic agency delivering outstanding creative then don’t miss out on this opportunity! Please send your CV through to harriet@humans.london for more info.